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FreshBooks

FreshBooks is a cloud accounting platform founded in 2003 in Toronto by Mike McDerment, Levi Cooperman, and Joe Sawada. The origin story is legendary: McDerment accidentally saved over an invoice and spent two weeks coding a replacement solution.

Overview

FreshBooks is a cloud accounting platform founded in 2003 in Toronto by Mike McDerment, Levi Cooperman, and Joe Sawada. The origin story is legendary: McDerment accidentally saved over an invoice and spent two weeks coding a replacement solution. The company has raised ~$160M including an $80.75M Series E in 2021, achieving a valuation over $1B.

Highlights

  • Founder story: The “saved over invoice” origin that launched a billion-dollar company
  • 2016 product rebuild: Complete platform rewrite for modern architecture
  • Mobile-first design: AI for expense categorization and forecasting
  • “4Es” philosophy: Execute Extraordinary Experiences Every Day, 10 Stevie Awards for customer service
  • Target market: Self-employed professionals, freelancers, small service-based businesses (1-50 employees)
  • Global reach: 30+ million users in 160+ countries
  • Offices: Toronto, Mexico, Netherlands, Raleigh NC
  • Use cases: Invoicing, time tracking, expense management, client management, project profitability

Founded

2003 in Toronto, Canada. Founded by Mike McDerment, Levi Cooperman, Joe Sawada.

Headquarters

Toronto, Canada.

Ownership and funding

Independent. Raised ~$160M including $80.75M Series E (2021); valuation over $1B.

Core technology

Cloud-based SaaS with a 2016 complete product rebuild. Mobile-first design; AI for expense categorization and forecasting.

Market position

Self-employed professionals, freelancers, small service-based businesses (1, 50 employees); 30M+ users in 160+ countries.

Product philosophy

“4Es: Execute Extraordinary Experiences Every Day”, 10 Stevie Awards for customer service.

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